Recent additions to the Knowledge Base from Siteserver, Inc. http://support.siteserver.com/KB/c5/email.aspx

Tue, 07 Sep 2010 13:29:40 GMT

SmarterTrack Enterprise 4.9.3744 http://support.siteserver.com/KB/a71/microsoft-outlook-reports-error-0x80042108-outlook.aspx Mon, 08 Jun 2009 19:14:17 GMT kbarticle71 Microsoft Outlook Reports Error: "0x80042108 Outlook is unable to connect to your incoming POP3 e-mail server" http://support.siteserver.com/KB/a70/iphone-setup-email.aspx Wed, 27 May 2009 17:41:25 GMT kbarticle70 <img alt="" style="float: right;" src="http://support.siteserver.com/AvatarHandler.ashx?radfile=%252fCommon%252fIphone.png" /> <h1><span style="font-family: arial; color: #548dd4; font-size: 12pt;">iPhone Email HTML Tutorial</span></h1> <!-- Intial align right table sets cellpadding, each new block is in a tr --> <div id="positioncontentblock"><span style="font-family: arial; color: #595959;"></span></div> <p><span style="font-family: arial; color: #595959; font-size: 10pt;">The iPhone Mail client is a rich HTML email client that retrieves your email in the background while you do others things on iPhone. The iPhone works with the most popular email systems as well as most industry-standard POP3 and IMAP email systems, such as those used by Siteserver. Mail lets you send and receive photos and graphics, which are displayed in your message along with the text. You can also get PDFs and other attachments and view them on iPhone.</span></p> <div style="clear: both;"></div> <h2><span style="font-family: arial; color: #e36c09; font-size: 11pt;">Setting Up Your Siteserver E-Mail Account</span></h2> <ul> <li><span style="font-family: arial; color: #595959;">If you are not already there, return to the main iPhone menu. You can do this by pushing the main button at the bottom of the front of the iPhone. </span></li> <li><span style="font-family: arial; color: #595959;">Tap the <strong>Settings</strong> button. </span></li> <li><span style="font-family: arial; color: #595959;">In the Settings menu, tap <strong>Mail</strong>. </span></li> <li><span style="font-family: arial; color: #595959;">In the Mail menu under Accounts, tap <strong>Add Account...</strong> </span></li> <li><span style="font-family: arial; color: #595959;">In the Add Account... menu, tap <strong>Other</strong>. </span></li> <li><span style="font-family: arial; color: #595959;">In the Other menu, you can enter your e-mail account's settings.<br /> </span> <ul> <li><span style="font-family: arial; color: #595959;"><strong>Type of server</strong> (at the top of the menu): Siteserver recommends choosing IMAP for your connection if you are not using the iPhone as your main recipient of e-mails (for example, if you have a computer you usually download e-mail on). Siteserver supports both IMAP and POP. </span></li> <li><span style="font-family: arial; color: #595959;"><strong>Name:</strong> Enter the name you want displayed on e-mails you send. </span></li> <li><span style="font-family: arial; color: #595959;"><strong>Address:</strong> Enter your full e-mail address. </span></li> <li><span style="font-family: arial; color: #595959;"><strong>Description:</strong> Enter a description for your e-mail account. This will be displayed as the account's name on the iPhone. </span></li> <li><span style="font-family: arial; color: #595959;"><strong>Incoming Mail Server: Host Name:</strong> Enter: pop3.siteserver.net </span></li> <li><span style="font-family: arial; color: #595959;"><strong>Incoming Mail Server: Username:</strong> Enter your POP account's username. </span></li> <li><span style="font-family: arial; color: #595959;"><strong>Incoming Mail Server: Password:</strong> Enter your POP account's password. </span></li> <li><span style="font-family: arial; color: #595959;"><strong>Outgoing Mail Server (SMTP): Host Name:</strong> Enter: smtp.siteserver.net </span></li> <li><span style="font-family: arial; color: #595959;"><strong>Outgoing Mail Server (SMTP): Username:</strong> Leave this blank. </span></li> <li><span style="font-family: arial; color: #595959;"><strong>Outgoing Mail Server (SMTP): Password:</strong> Leave this blank. </span></li> </ul> </li> <li><span style="font-family: arial; color: #595959;">Once finished entering your settings, tap the <strong>Save</strong> button in the upper right hand corner. The iPhone will verify your account settings, and once done, will return you to the <strong>Mail</strong> menu. </span></li> </ul> <p><span style="font-family: arial; color: #595959;">When using AT&amp;T's EDGE network for connections, you should have no issues connecting to Siteserver mail servers. However, if you are connecting to the Internet on the iPhone using a third-party wireless network, there is the possibility that the outlying provider will block the standard outgoing SMTP port (25). In this case, you will need to either use the AT&amp;T EDGE network to send your mail, or change your SMTP port to 587, our alternate SMTP port.</span></p> <h2><span style="font-family: arial; color: #e36c09; font-size: 11pt;">To Change Your Outgoing Mail Server (SMTP) Port</span></h2> <p><span style="font-family: arial; color: #595959;">If you are not already there, return to the main iPhone menu. You can do this by pushing the main button at the bottom of the front of the iPhone.</span></p> <ul> <li><span style="font-family: arial; color: #595959;">Tap the <strong>Settings</strong> button. </span></li> <li><span style="font-family: arial; color: #595959;">In the Settings menu, tap <strong>Mail</strong>. </span></li> <li><span style="font-family: arial; color: #595959;">In the Mail menu under Accounts, tap the name of the e-mail account in question. </span></li> <li><span style="font-family: arial; color: #595959;">In the account's menu, scroll to the bottom and tap <strong>Advanced</strong>. </span></li> <li><span style="font-family: arial; color: #595959;">Scroll down to Outgoing Settings, and tap <strong>Server Port</strong>. </span></li> <li><span style="font-family: arial; color: #595959;">Change the server port from 25 to 587. </span></li> </ul> <div></div> http://support.siteserver.com/KB/a29/eudora.aspx Sat, 23 May 2009 00:37:38 GMT kbarticle29 Eudora http://support.siteserver.com/KB/a10/blackberry-email.aspx Fri, 22 May 2009 18:51:20 GMT kbarticle10 How to set up email on a Blackberry phone. http://support.siteserver.com/KB/a9/outlook-98.aspx Fri, 22 May 2009 18:39:30 GMT kbarticle9 How to set up email in the Outlook 98. http://support.siteserver.com/KB/a8/mac-mail.aspx Fri, 22 May 2009 18:37:45 GMT kbarticle8 How to set up email in Mac Mail. http://support.siteserver.com/KB/a7/mac-entrouage.aspx Fri, 22 May 2009 18:35:22 GMT kbarticle7 How to set up Siteserver email for Entourage on a Mac. http://support.siteserver.com/KB/a4/mozilla-thunderbird.aspx Fri, 22 May 2009 17:51:48 GMT kbarticle4 How to set up Siteserver email in Mozilla ThunderBird. http://support.siteserver.com/KB/a3/outlook-2003xp.aspx Fri, 22 May 2009 17:48:07 GMT kbarticle3 How to set up Siteserver email in Outlook 2003/XP http://support.siteserver.com/KB/a2/outlook-express.aspx Fri, 22 May 2009 17:43:20 GMT kbarticle2 How to set up Siteserver email in Microsoft Outlook Express.