Polycom SoundPoint® IP 550 - Customizing Your Phone

Phone Systems / Guides
Updating Contact Directory

To add a contact:
 
  1. Press , then select Contact Directory.
  2. Press the More soft key, then press the Add soft key.
  3. Enter first and/or last name from the dial pad. Press the 1/A/a soft key to select between numeric and upper / lower case alphanumeric modes. Press the Encoding soft key to access special characters in other languages if necessary.
  4. Enter a unique contact phone number (not already in the director).
  5. Change the Speed Dial Index if desired. It will automatically be assigned to the next available index value.
  6. Modify the remainder of the fields (Ring Type, Divert Contact, Auto Reject, and Auto Divert) if desired.
  7. Press the Save soft key to confirm or the Cancel soft key to abandon the changes, then press  or the Exit soft keys to return to the idle display.
You can also add contacts to your Contact Directory from call lists (refer to Using Call Lists).


To search for a contact:
  1. Press , and then select Contact Directory.
  2. Press the Search soft key. Then, enter the first few characters of the contact’s name, and then press the Search soft key again.

To edit a contact:
  1. Press , and then select Contact Directory.
  2. Search for contact (see above).
  3. Press the Edit soft key and make the necessary changes.
  4. Press the Save soft key to confirm or the Cancel soft key to abandon the changes, then press  or the Exit soft keys to return to the idle display.


Adjusting Speaker and Ringer Volume

To change the speaker volume:
  • During a call, press .

To change the ringer volume:
  • When the phone is in the idle state, press .


Updating Ring Type
You can change the ring tone on your phone.

To change the incoming ring tone:
  1. Press , and then select Settings > Basic > Ring Type.
  2. Scroll to the ring type you want. To hear the ring type before you select it, press the Play soft key.
  3. Press the Select soft key.
  4. Press  or the Exit soft keys to return to the idle display.
If you select Silent ring, press the Line key or Answer soft key to answer incoming calls.

You can set distinctive ring tones for different contacts.

To set a ring type for a contact:
  1. Press , and then select Contact Directory.
  2. Search for the contact (refer to Updating Contact Directory).
  3. Press the Edit soft key, and then use the Down arrow key to scroll to Ring Type.
  4. Enter a number that corresponds to one of the ring types available under Settings > Basic > Ring Type.
  5. Press the Save soft key.


Headset Memory Mode
For permanent or full-time headset users, all calls can default to the headset.

To enable Headset Memory Mode:
  1. Press , and then select Settings > Basic > Preferences > Headset ... > Headset Memory ...
  2. Use the arrow keys and press the Select soft key to enable Headset Memory Mode.
To disable Headset Memory Mode, repeat steps 1 and 2. To activate Headset Memory Mode, press twice.

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