Setup Exchange ActiveSync On Your iOS Device

What is Exchange ActiveSync?

Exchange is a messaging product used for managing and synchronizing e-mail as well as contacts and calendars across multiple devices such as your mobile phone or tablet and your home and office computers. It uses a direct push technology that allows you to make a change at home which you'll then see at your office. 
NOTE: We offer this as an optional add-on to your hosted email account and we do charge an additional nominal fee for this service.

How do I set it up on my iOS device (iphone or iPad)?
  • On your iOS Phone or Tablet, open your Settings from the home screen. 
  • Select Mail, Contacts, Calendars.
  • Select Add Account.
  • Tap Microsoft Exchange.
  • Complete the following required fields:
    • Email (your full email address)
    • Domain name
    • Username (with
    • Password
    • Description (Optional)
  • Select Next.
  • You will now be asked the Server Information. This is the URL to your webmail. 
    • For example,
  • Select Next
  • Be sure to the option for SSL is selected.
  • Tap Next and then tap Save.
  • You will see a list of collaboration features to sync with Exchange ActiveSync. Choose from the list and tap Done to initiate the first sync.
If you experience any trouble with this, please look at our other Knowledge Base Articles on our website or contact us at

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